TRAINING FOR OIL & GAS Home Course Offering Past Courses In-house Training Capabilities Consultancy services Software Technology About P1 World Class Instructor News Careers Testimonial Contact Us

Advanced Certificate in Operational Management (ACOM™) - Certified Series course

Home > Training

DATE	VENUE	FEES	REGISTRATION
16 May - 20 May, 2016	Kuala Lumpur, Malaysia	SGD 4239	Closed

Following information: Venue at Kuala Lumpur, Malaysia | Training Date from 16 May 2016 till 20 May 2016

COURSE LEVEL	DURATIONS	Early Bird Discount	Standard Price
MASTER	5 day/s	SGD 4027 Purchase it before 08 Apr 2016	SGD 4239

WORKSHOP OVERVIEW

This 5 Days course will identify the key drivers in delivering exceptional operational performance by looking at vision and mission statements, strategic objectives cascading into team and individual objectives, and the identification, transparency and effectiveness of business measurements that in turn link to their performance and how they are appraised.

In summary, it’s about delivering “Results through People” by ensuring complete engagement of your teams that in turn delivers and responds to the increasing demands of service excellence and your bottom line.

On completion of this five day training course you will receive your certificate which has been fully accredited by Qualifi, an official UK Government recognized awarding body. 

WHAT WILL YOU LEARN?

• Understand and appreciate the key drivers in delivering Operational Management.
• Ensure that you and your teams are aligned to your organizational strategic objectives.
• Review and understand the difference between leadership and management and where you sit in this.
• Ensure financial delivery including budgetary principles and team buy in.
• Deliver service excellence through a customer centric culture.   
• Support the human resources framework through staff appraisals.  
• Understand your personality traits and the potential impact on others.
• Effectively monitor, measure and manage operational performance.
• Achieve significant improvements in staff engagement and motivation.

PROGRAMME

• Alignment Operations to organizational strategy.
• Operation performance Management.
• Budgeting.
• Leadership.
• Service Excellence.
• Other Operational driver.
• Operational Measurements.
• Continuous improvement.
• Appraisals. (Review)
• Motivation.
• 1 personality profiling test.

AUDIENCE

The Acom™ course is designed for:

• Non-operational Business Owners / Managing Directors
• Operations Directors
• Operations Managers
• Operations Leads / Supervisors
• Customer Service Heads
• Executive Directors
• General Managers
• Divisional Heads
• Administration Managers
• Project Leaders
• Team Leaders
• Supervisors
• Contractors

PLUS anyone else responsible for the management and support of Operational teams

Download the complete brochure